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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Lindgren

April 10, 2024

5  out of  5 rating by Jack Lindgren
"Great experience - Monica helped me to add a new vehicle to my policy quickly and easily. Thank you!"
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C C (CC)

March 30, 2024

5  out of  5 rating by C C (CC)
"Ohhh, WOW! I just talked to Monica at State Farm Insurance and had the most AWESOME experience! Not only were all my questions answered, but I was given a lot of great ideas and new information! I was really impressed by Monica's range of knowledge and her wonderful and caring personality. All in all, I have been very happy with State Farm Insurance and also the agent, Bal Claire. I highly recommend State Farm Insurance and the staff..."
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Jack Scott

March 12, 2024

5  out of  5 rating by Jack Scott
"Cynthia was extremely patient and super helpful going through our policy with us to discuss the changes this year. She was also extremely valuable in evaluating the trade offs between cost and coverage as we look ahead. I couldn’t be happier with the service that was provided."
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Charley Zou

March 8, 2024

5  out of  5 rating by Charley Zou
"Cynthia and others at the office were always responsive and helpful with issues or questions."
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Annette Herrera

March 2, 2024

5  out of  5 rating by Annette Herrera
"Just signed up with State Farm and happy so far. Monica has provided outstanding customer service. She listens, she is knowledgeable, she is NOT pushy, and she wanted to get to know me as a client. I appreciate her time and patience and understanding. She followed up when she said she would and shared information that pertains to my situation versus selling me on anything and everything. Monica’s client services/care is a rare find these days, so when you find it, acknowledge and appreciate it. Thank you Monica for being kind and truly wanting to help your clients."
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Stuart Schultz

February 24, 2024

5  out of  5 rating by Stuart Schultz
"Cecilia was very helpful in assisting me with my specific requests regarding my homeowner and auto insurance policies."
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Wendy Lorenzana

February 23, 2024

5  out of  5 rating by Wendy Lorenzana
"La atención y servicio que brinda State Farms es única e incomparable, agradezco mucho la atención, paciencia y eficiencia de Marnie Osegueda, ya que desde un principio fue muy atenta y amable , espero que sigan así porque el servio y la experiencia que tuve con ella para mi, fue MEJOR QUE EXCELENTE…bendiciones ❤️🙏"
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Burton Miller

February 20, 2024

5  out of  5 rating by Burton Miller
"Recent proactive policy reviews and updates with both Bal Claire and Cynthia Silva. Both very helpful - responsive, thoughtful, and thorough, with timely follow-through. Highly recommended."
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Cecilia Flores

February 14, 2024

5  out of  5 rating by Cecilia Flores
"Excellent agent! They are super straight forward, transparent and diligent. Working with insurance can be cumbersome and confusing, Cecilia made it so easy and effective. Highly recommended"
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Tom Crum

February 7, 2024

5  out of  5 rating by Tom Crum
"Cecelia is incredibly helpful!"
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Renu Malhotra

February 7, 2024

5  out of  5 rating by Renu Malhotra
"Thank you for the time to explore my best options Cecilia! And also to Bal Claire and team for excellent support and coverage these last 20 years! Been a long time - here’s to the next 20!"
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Anna

February 7, 2024

5  out of  5 rating by Anna
"Very helpful and informative! Cecilia helped me pick the right coverage for me"
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Aidan Amirault

January 20, 2024

5  out of  5 rating by Aidan Amirault
"I wanted to express my gratitude for the excellent assistance I received with my life insurance. The expert guidance provided by Monica was invaluable. She patiently explained complex terms, helped me find the right coverage, and made the entire process smooth. Highly recommend her expertise and professionalism"
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Graysen Amirault

January 18, 2024

5  out of  5 rating by Graysen Amirault
"I Love Bal Claire’s office, I got my life insurance policy put together from Monica Rivero, she was very helpful and full of information that I needed. I highly recommend."
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Yanhao Zhu

January 12, 2024

5  out of  5 rating by Yanhao Zhu
"I called yesterday to make some changes to one of many insurance policies I have with this office. What a pleasant experience working with Cecilia! Thank you, Cecilia, for being so knowledgeable with my questions, and for calling me back quickly, and for finding the best price for the coverage added! I highly recommend Cecilia and this office!"
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EST

January 10, 2024

5  out of  5 rating by EST
"Amy went above and beyond to help me keep my insurance active. I am always impressed by Bal Claire's team. Their customer service is stellar. Thank you, Amy!"
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Dan Lowenstein

January 9, 2024

5  out of  5 rating by Dan Lowenstein
"Many thanks to Cecilia, Bal Claire's assistant, for helping me understand the full extent of our State Farm home insurance. She was extremely knowledgeable, through and kind throughout our conversations and email exchanges. And she was clearly trying to make sure we have the appropriate level of coverage at the best rates."
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Ruth Kantor Lopez

January 8, 2024

5  out of  5 rating by Ruth Kantor Lopez
"Helpful, easy insurance quotes by Cecilia. Thanks!"
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Rayel Friesen

January 5, 2024

5  out of  5 rating by Rayel Friesen
"Monica was super helpful and patient. I truly appreciate it."
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Jacqueline Ramirez

December 23, 2023

5  out of  5 rating by Jacqueline Ramirez
"Estoy muy contenta con el Servicio de Bal Claire-State Farm Insurance y con el personal the la empresa, especialmente Mónica Rivero ella fue muy amable y me contestó todas mis preguntas sobre todo mis dudas.. Gracias sinceramente a Mónica Rivero.."
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Sarah Jetton

December 22, 2023

5  out of  5 rating by Sarah Jetton
"Cecilia and Bal Claire from State Farm offer excellent customer service care. They are solution focused, kind, and always willing to help find the best price for the coverage needed. Highly recommend!"
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Kim Labao

December 21, 2023

5  out of  5 rating by Kim Labao
"I have been insured with Bal Claire State Farm insurance office for over 30 years now. I have always been able to get a swift response with any questions or help needed. My last question was answered by Monica Rivero who was also very helpful."
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Sandy Freer

December 21, 2023

5  out of  5 rating by Sandy Freer
"La atención de Ceci fue de gran ayuda, profesionalmente puedo aconsejarme para tomar la mejor decisión con respecto a mi aseguranza de vida y poder estar tranquila en e porvenir de mi familia"
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Pinder Dhesi

December 12, 2023

5  out of  5 rating by Pinder Dhesi
"Bal Claire has been my agent for quite a number of years. Her customer service is excellent and her team is always responsive, efficient, helpful, and informative. Highly recommend!!"
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Diana Campos

December 9, 2023

5  out of  5 rating by Diana Campos
"Great customer service and very knowledgeable staff. This is why I choose State farm for my insurance needs. Marnie has so much experience I wouldn't go anywhere else Y habla en Español Me encanta su servicio Muchisima experiencia Siempre estoy contenta con su servicio"